Privacy policy

What we collect

• Information you send through the contact form (name, email, company, country, store type, message).
• Usage data collected by Google Analytics and Microsoft Clarity (pages viewed, approximate location by country or city, device and browser, how you move on a page). IP addresses are anonymized where the tool allows it.

How we use it

• To reply to your inquiry, send proposals and manage your wholesale account.
• To understand which pages and countries our visitors come from and improve the site.

Sharing

• We do not sell personal data. Form submissions are processed by our hosting provider (XServer Inc.) and analytics data by Google and Microsoft under their own privacy policies. We may share your details with the makers whose products you order, to the extent needed to fulfil the order.

Cookies

• Analytics tools set cookies to distinguish visitors. You can block cookies in your browser; the site works without them.

Your rights and contact

• You can ask us to correct or delete your data at any time: rei@tokyoworksjp.com. Tokyo Works Corporation, 3-28-5 Omori-nishi, Ota-ku, Tokyo 143-0015, Japan.